Real-time call centre KPIs and lead distribution analytics.
Total Leads0
Clean Leads0
Duplicates0
Downloaded0
Average Age0
Male Leads0
Female Leads0
Leads > 7 Days0
Leads > 30 Days0
Daily Lead Upload Ratios
Gender Distribution
Age Brackets
Campaign Allocation Success
Lead Status Conversion
Today's Follow-Up Callbacks
Database Integrity & Quality Checks
Leads Database
Browse, filter, assign, edit, and export lead records.
Province
Gender
Status
Quality Score
Assigned Agent
Downloaded Status
Campaign
Source
Saved Filters
Bulk (0 Selected):
Quality
Full Name
SA Phone
Province
Gender
Age
Source / Campaign
Status
Ownership (Agent)
Locks
Actions
Showing 0 to 0 of 0 leads
Data Import Center
Standardize, deduplicate, validate and parse leads in bulk from spreadsheet formats.
Upload CSV or Excel File
Drag & drop your lead list hereSupports CSV and .xlsx (Excel) lists up to 10MB
Column Matching Info:
The importer automatically maps matching names like Phone, Mobile, Cell, Number, SA Phone to standard fields. South African numbers will automatically be normalized (e.g. 072... to +2772...) and scanned for duplicates.
Manual Lead Capture Form
Duplicate Lead Resolution Manager
Inspect cross-referenced duplicates flagged by matches on phone number, email, or SA ID card digits.
No Duplicates Detected!
Your lead database is completely clean and deduplicated.
Active Duplicate Conflict Sets
Match: Phone Number
ID:
Existing DB Lead (A)
Incoming Duplicate Record (B)
Deduplication Actions:
Merge will combine empty fields in the existing record with values from the incoming record, keeping the oldest creation date.
Reports & Productivity Metrics
Analyze call-center aging lists, active dial campaigns, and export structured audits.
Lead Aging Report
Active Leads (New/Pending)0
Leads Older than 7 Days0
Leads Older than 14 Days0
Leads Older than 30 Days0
Agent Allocations
Active Campaigns
Scheduled Reports Generator
CRM System Audit Trail & Activity Logs
Verifiable timeline tracking all imports, downloads, status updates, and agent assignments.
Online & Offline Sync Center
Manage buffered offline queue operations and synchronize logs seamlessly.
Simulated Network Control
Network Mode Connection
Pending Sync Logs0
Last Synced TimeNever
Offline Capability details
IndexedDB & Service Workers: When the connection status drops or offline simulation is checked, lead status updates, notes, manual captures, and edits are automatically buffered into local storage queues.
Once internet returns or "Simulated Online" is checked, the buffered queue will process sequentially and publish logs back to your IndexedDB, preventing data loss.
Sync Action Queue Stream
CRM System Configuration & Settings
Administrate users, configure dialer campaigns, duplicate match rules, and download permissions.
Lead Campaigns & Sources
Duplicate & Download Rules
Active Users & Roles
Call Center Performance Rankings
File Scan Results
Rows Parsed0
Duplicates Flagged0
Valid Leads0
Leads Found in spreadsheet:
Edit Lead Details
Lead Name
High QualityCampaign
Demographics & Contact Info
Cellphone:
Alternative Cell:
Email:
SA ID Number:
Date of Birth:
Age & Gender:
Province & City:
Lead Source:
POPIA Consent Management
Call Attempts0
Last ContactedNever
Excel Column Mapping Wizard
Map Spreadsheet Headers
Mapping Templates
Pre-Import Health Check
Make sure phone numbers contain valid cell formats. Columns mapped * are strictly required.